1 Situations calling for a matrix organization include outside pressure for dual focus, _____ and pressure for high information processing capability.

　　A Pressure for clear accountability

　　B Pressure for reduced duplication of effort

　　C Pressure for shared resources

　　D Pressure for formalized communication

　　ans:C

　　2 Advantages of the functional （hierarchical） form of organization include _____ and creation of technical competence.

　　A Ease of horizontal coordination

　　B Clearly defined authority

　　C High information processing capability

　　D Single voice to customers

　　ans:B

　　3 History has shown that project managers can be trained in a combination of ways. Which method is usually preferred by most companies?

　　A Experiential learning, on-the-job

　　B Formal education and special course （degreed programs）

　　C Professional activities, seminars

　　D Individual readings

　　E None of the above

　　ans:A

　　4 Which of the following organizational forms would be likely to have an individual with the title of Vice President for Project Management?

　　A Classical / traditional

　　B Pure project

　　C Matrix

　　D Project coordinator

　　E None of the above

　　ans:C

　　5 In a matrix organizational form, which factor（s） make it difficult for a project manager to provide a valid input into the employee's performance review?

　　A Not working directly with the assigned functional employees

　　B Employees spend only a short amount of time assigned to the project

　　C Not being knowledgeable enough to evaluate employees on technical judgment

　　D All of the above

　　E A and B only

　　ans:D

　　6 The behavioral responsibilities of a project manager may also include dealing with:

　　A The public

　　B Regulatory personnel

　　C The legal environment

　　D Environmental issues

　　E All of the above

　　ans:E

　　7 Which of the following fall（s） under the responsibilities of a project manager?

　　A Labor relations with project personnel

　　B Affirmative action

　　C Personnel training

　　D Discrimination and equal employment opportunity

　　E All of the above

　　ans:E

　　8 Team members want to work for a project manager that can provide them with career path planning. In which organizational form is career path planning difficult for project employees?

　　A Matrix

　　B Pure project

　　C Project coordinator

　　D Project expediter

　　E Classical/traditional

　　ans:B

　　9 The Delphi Method is well-suited for:

　　A Decision-making

　　B Forecasting

　　C Overhead rate estimating

　　D All of the above

　　E A and B only

　　ans:E

　　10 Ouchi's Theory Z relates more to _____ whereas Theory X / Theory Y relates to _____ .

　　A Project managers; team members

　　B Company management philosophy in treating employees; the average worker

　　C Project sponsors; project managers

　　D The functional team; project sponsors

　　E Recruitment policy; wage and salary administration

　　ans:B

　　11 In which organizational form do project managers usually get to know the employees well enough to provide an input into their performance review?

　　A Expediter

　　B Coordinator

　　C Pure project

　　D Matrix

　　E Line-staff

　　ans:C

　　12 In a matrix organizational form, MBO may be difficult to implement:

　　A If the functional employees are supervised closely by the line manager rather than the project manager

　　B Unless the project manager has an input into the employee's performance review

　　C Unless the project and line managers agree on the ultimate objective

　　D Unless the project and line managers agree to the duration of the task

　　E None of the above are correct answers

　　ans:E

　　13 Perhaps the biggest problem facing the project manager during integration activities within a matrix structure is:

　　A Coping with employees who report to multiple bosses

　　B Too much sponsorship involvement

　　C Unclear functional understanding of the technical requirements

　　D Escalating project costs

　　E All of the above

　　ans:A

　　14 The project manager has, as a prime responsibility, to assure proper integration of activities. In which organizational form does the project manager probably have the easiest time in integrating work?

　　A Matrix

　　B Classical

　　C Expediter

　　D Coordinator

　　E Pure project

　　ans:E

　　15 The traditional organizational form has the disadvantage of:

　　A Complex functional budgeting

　　B Poorly established communication channels

　　C No single focal point for clients/sponsors

　　D Slow reaction capability

　　E Inflexible use of manpower

　　ans:C

　　16 Douglas McGregor's Theory Y advocates that the average worker:

　　A Dislikes work and avoids it whenever possible

　　B Must be closely supervised and even threatened with punishment

　　C Avoids increased responsibility

　　D Wants self-respect

　　E None of the above

　　ans:D

　　17 Universal characteristics of effective project managers include such skills as communication, decision-making, planning, ability to identify problems and:

　　A Performing feasibility studies

　　B Proposal preparation

　　C being close to the customer

　　D Maturity

　　E None of the above are universal characteristics

　　ans:E

　　18 The project manager must be concerned with building a closely knit team. During the project kickoff meeting, the project manager can get a good start at team building by providing the team with:

　　A Proposed salary increases if the project is successful

　　B Bonuses for early completion date

　　C A promise of future assignments

　　D Well-defined project objectives

　　E Linear responsibility charts

　　ans:D

　　19 A common way by which executives provide the project manager with written authority is through:

　　A A common job description for all project managers

　　B An appointment letter

　　C A project charter

　　D All of the above

　　E B and C only

　　ans:E

　　20 Which of the following time robbers end up creating additional work for the project manager and the project office?

　　A Failure to delegate

　　B Changes without notification or direction

　　C Unreasonable time constraints

　　D Over directing people

　　E All of the above

　　ans:E