21．A management style characterized by little or no information flowing up or down between the project manager and project team is called
項(xiàng)目經(jīng)理與項(xiàng)目隊(duì)伍之間很少或沒有相互的信息流動(dòng)，以此為特征的管理方式被稱為:
A．自我中心的
B．民主的
C．參與的
D．放任的
參考答案：D。

22．Your organization is characterized by hierarchical organizational structures with rigid rules and policies and strict supervisory controls. Individual team members are not expected to engage in problem solving or use creative approaches to plan and execute work. But because a lot of company work involves crisis situations, this authoritarian management style has some benefits. Your organization is characterized by which one of the following theories?
你們公司擁有嚴(yán)格的等級(jí)制度， 各項(xiàng)政策、監(jiān)控機(jī)制也是非常嚴(yán)密的。公司不允許團(tuán)隊(duì)成員獨(dú)自解決問題或者采取與眾不同的方法來完成任務(wù)。但是，由于公司的許多工作都要采取應(yīng)急措施，需要當(dāng)機(jī)立斷，因此這種獨(dú)裁的管理風(fēng)格也還有些好處。你們公司的特征符合下列哪種理論的說法?
"Why can't we solve this problem by all sides giving in a little?" This is an example of what type of conflict resolution technique?
A. problem solving
B. forcing
C. withdrawal
D. compromising
參考答案：B。

23. "我們各方為什么不能各作一些讓步來解決這個(gè)問題呢?"這是哪種沖突解決技巧的示例?
A．問題解決
B．強(qiáng)迫
C．撤退
D．妥協(xié)
參考答案：D。

24．Conflict on projects is usually caused by:
項(xiàng)目中通常引發(fā)沖突的原因是：
A． 進(jìn)度,優(yōu)先級(jí),技術(shù)觀點(diǎn),和資源
B． 進(jìn)度,個(gè)人性格,優(yōu)先級(jí),和資源
C． 進(jìn)度,個(gè)人性格,優(yōu)先級(jí),和技術(shù)觀點(diǎn)
D． 進(jìn)度,成本,優(yōu)先級(jí),和資源
參考答案：A。

25．The project manager can help the project team develop a sense of identity as a group by
項(xiàng)目經(jīng)理可以通過()，幫助項(xiàng)目團(tuán)隊(duì)建立一種團(tuán)體認(rèn)同感。
A．定期用電子郵件溝通
B．對(duì)項(xiàng)目建立一種神秘的氣氛
C．建立一個(gè)"作戰(zhàn)室"
D．發(fā)布團(tuán)隊(duì)成員應(yīng)該如何與其他項(xiàng)目利害關(guān)系者相互交流的指導(dǎo)方針
參考答案：C。

26. Which of the following conflict resolution techniques is used when the conflicting parties are uncooperative and unassertive?
沖突雙方雖然有分歧卻并不固執(zhí)，應(yīng)該采用什么方式來解決問題？
A. 妥協(xié)
B. 撤退
C. 解決問題
D. 緩和
參考答案：C。

27. This win-win conflict resolution technique is the one that project managers should use most.
一種項(xiàng)目經(jīng)理最常用的雙贏的矛盾解決方法是：
A. 解決問題
B. 讓步
C. 撤退
D. 緩和
參考答案：A。

28.What does a resource histogram show that a responsibility assignment matrix does not?
哪個(gè)是資源直方圖能顯示而責(zé)任矩陣不能顯示的
A. 時(shí)間
B. 活動(dòng)
C. 相互關(guān)系
D. 負(fù)責(zé)活動(dòng)的人
參考答案：A。

29. A team member show doesn’t have the required skills or knowledge was assigned to a team. Who is responsible for ensuring that he receives the proper training?
一個(gè)不具備要求的技能或知識(shí)的團(tuán)隊(duì)成員被分配到一個(gè)項(xiàng)目。誰負(fù)責(zé)確保他得到適當(dāng)?shù)呐嘤?xùn)？
A．發(fā)起人
B．職能經(jīng)理
C．項(xiàng)目經(jīng)理
D．培訓(xùn)協(xié)調(diào)員
參考答案：C

30. The primary communication skills you will use in working with functional managers will be-
你在與職能經(jīng)理一起工作將使用的主要溝通技能是：
A．問題解決
B．談判
C．團(tuán)隊(duì)建設(shè)
D．公關(guān)
參考答案：B。