PMP考試分章練習題（項目溝通管理）（6-10題）

6. Communication management:
A. is important only in projects involving telephone, television, radio, or newspaper production facilities and operations
B. is not a big problem for people with normal speech, sight, and hearing
C. involves the originator, the message, the medium and the receiver
D. preparing an agenda

溝通管理：
A. 在項目涉及電話、電視、無線或者報紙生產設施和運作時才重要
B. 對于有著正常語言、視覺和聽力的人來說不是大問題
C. 包括發信方、信息、媒介和接收者
D. 準備日程

7. The project manager:
A. should concentrate on communicating well with only the most important project team members
B. should be cautious about sharing all of the project information received, since one’s authority can be enhanced by holding important facts to oneself
C. is dependent on the information system available on the project to communicate effectively about the project
D. is responsible for the overall project communications

項目經理：
A. 應該只是對那些最重要的項目團隊的成員進行很好的溝通
B. 對所有收到的信息的共享要謹慎，因為一個人的權限可以通過其所掌握的重要信息而得到提升
C. 依賴于項目用來進行有效溝通的信息系統
D. 對整體項目溝通負責

8. Truly effective communication:
A. depends on using multiple channels
B. depends on selecting the right method for each message and avoiding duplication, since everyone is overloaded with information
C. cannot depend solely on non-verbal signals which might be misunderstand
D. can only be achieved by communication professionals
E. A, BandC

行之有效的溝通：
A. 依賴于運用多種渠道
B. 依賴于對每個信息選擇正確的方法并避免重復，因為每個人都面臨過多的信息
C. 不能只依賴可能會引起誤解的身體語言
D. 只能由溝通專家來完成
E. A,B 和C

9. Communication management:
A. is needed to convey a positive picture of how the project is going
B. should not be condoned in a free society
C. means conducting or supervising the exchange of information
D. the PM talking to one of the project team members

溝通管理：
A. 用來傳遞項目進展的一個正面信息
B. 在自由社會中是不允許的
C. 是指信息互換的實施和監控
D. 是指項目管理對項目團隊成員講話

10. Projects, by their nature, require that:
A. communications be limited to facts regarding the product, schedule, quality, and cost
B. communications be closely controlled so that competing project managers will not get an unfair advantage
C. the project manager be the focal point of communications between the customer, top management, line managers, and project personnel
D. all project reports are shared externally and internally

項目本質上需要：
A. 局限于產品、進度、質量和成本的溝通
B. 嚴格控制溝通，這樣競爭的項目經理就不會得到不公正的好處
C. 項目經理是在客戶、高層管理、直線經理和項目人員之間的溝通的焦點
D. 所有的項目報告在內部和外部都是共享的

PMP參考答案（溝通管理）： 6-10  CDECC 

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